Before you call
What information should I send with an enquiry?
The site address, the type and rough height of the building, and what has prompted the enquiry. If you have a roof plan, elevations, a previous test certificate or a letter from an insurer, send those too. With that we can usually tell you what is needed without a site visit.
How quickly will I get a response?
We answer the phone during working hours and reply to email enquiries the same or next working day. For a straightforward test on a building we know, a price is quick. For design work on a new build we will usually want a conversation first.
Do you charge for a quotation?
No. Quoting is part of winning the work. If a site visit is needed to produce a meaningful price on a difficult building we will say so before we arrange it.